The best way to find your ring size is to order our ring sizer. It will arrive within three days. After purchasing a HOTCROWN ring, you will be fully refunded for the ring sizer.
We offer complimentary ring resizing. Customers cover the cost of shipping the ring to HOTCROWN (about 25 USD), but we’ll cover the cost of sending it back to you, resized and ready to wear!
If you don’t know your loved one’s ring size, please contact us at firstname.lastname@example.org. We have developed a great way to help you choose.
We offer complimentary repairs. To prevent the need for repairs, we recommend scrolling down and taking a look at How to Care for Your HOTCROWN. We take responsibility for all HOTCROWN jewelry repairs excluding fracture, scratches, and loss. Repairs carried out outside of HOTCROWN will revoke your warranty. Repairs are free of charge excluding shipping costs.
If you bought an item in our store or online and need repair, please contact us by phone or email email@example.com.
Shipping the item you wish to repair to HOTCROWN takes up to 3 days excluding custom delays. Once we receive the product, repairs take up to 7 business days. Shipping the item back to you takes up to 3 days excluding custom delays. Customers cover the cost of shipping the pieces to HOTCROWN (about 25 USD), but we’ll cover the cost of sending it back to you, repaired and ready to wear!
Taking care of your HOTCROWN pieces will keep them looking brand new. Pay extra attention when lifting big things to avoid damaging rings. For gold and diamond pieces, we offer complimentary professional cleaning. For pieces with pearls we offer complimentary gluing in case of a pearl detaching. Customers cover the cost of shipping the pieces to HOTCROWN (about 25 USD). Once we receive the item, we use our ultrasonic cleanser to make your jewelry look good as new. We’ll ship it back to you (on us!) so you can show off your new polished look. If you want your jewelry cleaned, please reach out to us at firstname.lastname@example.org.